Tuesday, December 11, 2012

Walk-In for Technical Support @ IBM INDIA : On 11-14 December 2012 @ Hyderabad / Bangalore

Send Resumes to us  softwarewalkins@gmail.com job seekers  

If any body knows about any walkins kindley send to us softwarewalkins@gmail.com

 Any company or any consultancy Need the Experienced or Fresher IT professional Resume please send the mail to us from your official mail id to this mail id softwarewalkins@gmail.com 

FREE Resume posting for the Job Seekers in this site, (This site is JobSeekers Social networking of resumes of you and your Frineds ) you can send your resume from  all over the world  with experience and qualification dont send the projects and personal details please write the heading ex: 3+ years of expe in IT to this mail id softwarewalkins@gmail.com. it is like naukri and monster 
It is open database of the resumes if you have any objections dont send your resume.  send the resumes from all over the world  Advantage of this site is you can copy the your Resume link in the address bar and paste in your compose mail so u need not to upload the resume when u r applying for any post



FREE Job Requirement posting on www.allwalkin.blogspot.com. Please forward to softwarewalkins@gmail.com

 Do you have any material in any Technology in IT please send the soft copy to this mail id softwarewalkins@gmail.com
Any Govt jobs Material please send to us we will post in this site mail id softwarewalkins@gmail.com
Accounts / Finance Jobs
    

Jobs in Bangalore Jobs in Ahmedabad Jobs in Mumbai Jobs in Pune Jobs in Chandigarh Jobs in Chennai Jobs in Delhi Jobs in Hyderabad Jobs in Kolkata Jobs in Bhubaneshwar Jobs in Cuttack Jobs in Ghaziabad Jobs in Guwahati Jobs in Nagpur Jobs in Noida Jobs in Trichy Jobs in Vadodara Jobs in Thiruvananthapuram / Trivandrum

Accounts / Finance Jobs Advertising Jobs Architects / Civil Jobs Banking / Insurance Jobs Call Center / BPO Jobs Journalism Jobs Distribution / Courier Jobs Engineering Jobs Export / Import Jobs Fashion / Merchandiser Jobs Financial Services Jobs Graphics / Multimedia Jobs Health / Medical Jobs Hotels Jobs HR / Admin Jobs Marketing / Sales Jobs IT / Software Jobs IT Hardware / Networking Jobs Legal / Law Jobs Purchase / Logistics Jobs Packaging Jobs Retail / FMCG Jobs Pharmaceuticals / Biotech Jobs Secretary / Office Staff Jobs Teaching / Education Jobs Telecom Jobs Top Management Jobs Travel / Tourism Jobs



IBM INDIA (www.ibm.com)

IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.

The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

(Freshers) Walk-In : Technical Support (Voice) @ Hyderabad

IBM invites fresher to walk in to our Hyderabad office for an opportunity to start an exciting career with us in our Technical Support Division (voice process). Please walk in to our office, if you fulfill the below criteria

Job Position : Technical Support (Voice)

Job Role : IT Helpdesk - Technical Service representative (100% voice process)

Job Category : BPO, Call Centre, ITES

Walk-In Location : Hyderabad, Andhra Pradesh

Job Location(s) : Bangalore / Hyderabad

CTC : Will be disclosed to the selected candidates by the manager

Number of Vacancies : Open

Desired Qualification : Any Graduate (10+2+3), Diploma Holders (12+3)

Desired Experience : 0 Years

JOB DESCRIPTION :
• Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
• The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# Perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# Has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.

MANDATORY SKILLS :
• Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
• Browser Support - Internet Explorer
• Strong computer skills required for initial call handling
• Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
• Excellent oral and written communication skills.
• Excellent customer service orientation
• Neutral accent

DESIRED SKILLS :
• Ability to identify basic hardware parts and aware of basic hardware concepts
• User level familiarity with at least one e-mail client - Outlook, Notes etc..
• Skilled in commercially standard software applications and major desktop operating systems.
• Awareness of basic networking concepts and technologies.
• Questioning skills /probing skills, as relevant to the issue and level of the caller

ELIGIBILITY :
• Any Graduate (10+2+3), Diploma Holders (12+3)
• Must have good command over English
• Fluency, Vocabulary and pronunciation.
• Must have basic knowledge of Computer and operating systems
• Working in shifts is a mandate.
• Candidates applying and selected for the job will be expected to work in shifts Including evening and night shifts.
• Shifts will 24x7 in nature and can vary depending on geographies supported

Selection Process :
• Group discussion - Technical Interview - Communication Assessment round.

Interested Please walk-in to below address on 11th, 12th, 13th and 14th Dec b/w 12 AP - 5 PM

** Candidates who have attended the interview in the past 3 months should not appear for the interview.

MANDATORY DOCUMENTS: (IMPORTANT: All these documents are mandatory and you will not be able to take up the interview without these documents) :
• Hard copy of the interview invite (this email)
• Hard copy of the resume
• Photocopy of current organization offer letter
• Photocopy of previous organizations reliving letter
• Photocopy of second previous organizations reliving letter if the current or recent organizations experience is less than one year.
• Photocopy of latest 3 months pay slips
• One passport size Photograph
• Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried). This could be your Passport OR PAN card OR Driving license or Voter ID.
• All semesters / year mark sheets
• Degree certificate (If 2011 or 2012 passed out provisional certificate will be considered) 

Walk-In Date : On 11th, 12th, 13th, 14th December 2012 : 12 PM to 5 PM

Walk-In Venue :
IBM,
IBM Tower, 3A, Mindspace,
Hitech City, Madhapur,
Hyderabad


Contact Person : Madan /Sijo

* Selection of the candidates is at the sole discretion of IBM Recruitment Team

*** Candidates are not allowed to carry bags, helmet & laptop inside the office
Post a Comment

Receive All Free Updates Via Facebook.